Client privacy & GDPR (updated December 20th 2024)

I, Dawn Lockwood collect basic personal data about you.

For the purpose of contacting you about your counselling session, I collect

 • Your name

• Your address

• Your phone number

• Your next of kin

• Your email address

 I am registered as the Data Controller for my business with your Information Commissions Office

(ICO) and take the protection of your data very seriously. I store your contact details on my electronic devices which are password protected. After two months of our working relationship ending, I will delete your information .

You have the right at any time to ask what information I hold on you.

If you feel I have been in breach of your data and wish to raise a complaint you can contact me directly in the first instance.

If my responses are not acceptable to you, you can contact the Information Commissioner’s Office at ico.org.uk or 0303 123 11 13

Social Media Statement

I engage with social media privately and personally. There is a chance if you use social media yourself you may see some of my online activity.

 You may choose to view my posts without liking or commenting and that way no-one, including myself, will know you have seen my post. You should bear in mind that, if you like or comment on my posts, these can be seen by anyone who visits my page.

I have colleagues, family and friends  who follow me on social media. I will never identify you as a client.

I will reply to messages or comments on my posts, but I will not engage in counselling via social media. In this instance I will normally invite you to contact me directly.

I won’t accept Friend’s requests from clients to my personal social media accounts as this may blur the boundaries of our professional relationship.

If you have any questions about this social media statement, please do not hesitate to get in touch.

Living Therapeutic Will

In the event of my death or incapacitation through illness, a nominated person will receive the name and contact details of my current clients. The nominated person will contact my clients to inform them of my situation.